Last updated June 01, 2022


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

Returns

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, place the item securely in its original packaging, and mail your return to the following address:
RHODES SKINCARE
Attn: Returns
2 Osborne Cottage,
Kings Road,
Bembridge, Hampshire PO35 5NB
United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least two (2) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned:

●     Customer liable to pay cost of shipping to return

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange

Please Note

●     Sale items are FINAL SALE and cannot be returned

●     All orders Worldwide, we will refund the product but not the postage – thank you for your custom

Questions

If you have any questions concerning our return policy, please contact us at:

+44 1983 873 291
annabel@rhodesskincare.com